Frequently Asked Questions
Everything you need to know about our computer vision hardware and accessories.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Do you provide technical documentation for your hardware?
Yes, all tinyVision.ai products come with access to comprehensive online documentation, including pinout diagrams, schematics, and example code repositories.
What is your return policy for electronic components?
We offer a 30-day return policy for unopened items in their original packaging. Please note that components that have been soldered or modified cannot be returned.
Do you ship internationally?
Yes, we ship our AI vision hardware worldwide. Please note that customers are responsible for any local customs duties or import taxes that may apply.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay for a secure and seamless checkout experience.
Can I get a discount for bulk or educational orders?
We offer volume discounts for bulk purchases and special pricing for verified educational institutions. Please contact our sales team directly for a custom quote.